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General Questions about Call Voyager |
| Who developed Call Voyager? |
| The Call Voyager™ platform is an on-demand (hosted) software suite created by World Class Software of Allen, Texas, near Dallas. |
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| What's the benefit of using Call Voyager? |
| With a single account (and a fixed monthly fee) a Call Voyager user can hold instant or scheduled conferences, broadcast voice messages, record calls to/from any phone, listen to emails, get reminders, power dial and much more. |
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| How easy is it to use Call Voyager? |
| Anyone who can use a phone and a web browser can use Call Voyager without training. Both the voice and web commands are self-guiding and self-explanatory. |
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| How is Call Voyager different from other products? |
| Every individual service included in the Call Voyager suite can be purchased from other vendors, but with a Call Voyager account - a whole series of useful tools are accessible all at once - it's a one stop shop for calling + clicking. |
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Using the Call Voyager Platform |
| How do I Learn to Use Each Service? |
| Once you log in and are on your personal Call Voyager home page, you'll have access to all your account information and each service. Just click on the product you'd like to use to get started. |
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| Can I see the results of my calls? |
| Call Voyager includes a complete web-based call detail report of how you have used all your services. And each individual product provides detailed reporting as well. |
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| What if I'd like to Customize Your Products? |
| World Class Software offers custom development at reasonable pricing - using the core components of the Call Voyager platform. Go to Custom Solutions |
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Pricing and Billing |
| How is Call Voyager priced? |
| There are three levels of service, each with a fixed monthly fee that includes a specified number of minutes along with the individual products you can access. Go to Packages & Pricing |
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| What if I go over my allotted minutes? |
| Overages are charged at comparable rates for each pricing package. If you need to change plans, you can do so at any time. Go to Packages & Pricing |
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| What if I only want to use one or two of the services - do I have to pay for everything in a package? |
| Call Voyager's packages are designed to give you access to a wide range of voice + web capabilities, even if you only use one or two of them initially. We think over time you'll use more and more of the power - just as you might only start by using "Virus Protection" within a Security Suite, but then eventually take advantage of other capabilities like Firewalls, etc. Go to Packages & Pricing |
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